Dates you want not available? Have a look at our lodge in Brithdir - www.wnionwoodlodge.co.uk
If you need to cancel your holiday please contact us as soon as possible by email or phone and inform us of the reason for your cancellation.
In the first instance we will offer to move the dates of your holiday free of charge.
If the cost of the new chosen dates is higher you will be asked to pay the difference. Payment must be made within 5 days of the change of date or we will presume you wish to cancel, your booking will be cancelled and full cancellation T&Cs will apply (see below). We are unable to refund the difference if the cost is less than your booked dates.
If your original holiday dates are more than 16 weeks from time a change of date is confirmed normal cancellation policy will apply to your new dates.
If your original holiday dates are less than 16 weeks from when you confirm a change of date, the holiday will become non-refundable and 100% of booking will be charged if you wish to cancel a second time.
In the event of cancellation a charge will be made.
If your cancellation is more than 16 weeks from the date of your arrival 100% refund minus £50 administration fee.
Less than 16 weeks from the date of your arrival - 25% of booking (deposit).
4 weeks or less from the date of your arrival - 100% of booking.
Any housekeeping deposit paid will be refunded in the event of cancellation.
If the cancelled dates are rebooked a discretionary payment may be made to the holidaymaker and this will be determined at the time, taking into account amount retained for cancellation and value of nights rebooked.
We strongly recommend you take out holiday cancellation insurance.
We are very proud to pay our cleaner a real, living wage. In order for us to do this and keep our nightly costs lower we charge a fixed amount per stay across our accommodation.
We charge a fully refundable housekeeping deposit. This will be returned to you after your stay - please see T&Cs.